Question 1

How does the AI trainer work?

Accepted Answer

Our AI analyzes your goals, physical condition, available time and preferences to create personalized workout programs. It tracks your progress and automatically adapts programs, increasing or decreasing load based on your results.

Question 2

Is it suitable for beginners?

Accepted Answer

Yes, CloudFitness is perfect for beginners. AI creates programs based on your fitness level and gradually increases load as you progress. All exercises include detailed GIF instructions.

Question 3

Which messengers is the app available in?

Accepted Answer

CloudFitness is available in Telegram messenger as a mini-app. Just click the link and get access to all features without installing additional apps.

Question 4

Do I need special equipment?

Accepted Answer

No, we have programs for home workouts without equipment as well as for full gyms. AI will select exercises based on your capabilities and available equipment.

Question 5

How does photo nutrition analysis work?

Accepted Answer

We use GPT-4 Vision technology from OpenAI, which analyzes your food photo and identifies products, quantities, calories, proteins, fats and carbs with 95% accuracy. AI also provides recommendations for diet improvement.

Question 6

What is the league system?

Accepted Answer

The league system is a competitive gamification element. You earn points for completing workouts and quests, climb rankings and move to higher leagues (Bronze → Silver → Gold → Platinum → Diamond). Top players get rewards at season end.

Question 7

How to create a personal workout program?

Accepted Answer

Just describe your goals to the AI trainer: weight loss, muscle gain, maintenance, etc. Specify your fitness level, available time and equipment. AI will create a program in 30 seconds that can be adjusted as you go.

Question 8

How many exercises are in the library?

Accepted Answer

Our library has over 1500 exercises with GIF visualization and detailed technique descriptions. Exercises for all muscle groups, with various equipment and bodyweight, for home and gym.

Question 9

How does progress tracking work?

Accepted Answer

You can track weight, body measurements (chest, waist, hips, etc.), strength metrics, completed workouts and consumed calories. All data is visualized in graphs with change history.

Question 10

Can I use it for free?

Accepted Answer

Yes! Free version includes basic stats, 3 food photo analyses per day, exercise library access, achievement system and ability to add up to 10 friends.

Question 11

What's included in Premium subscription?

Accepted Answer

Premium gives access to 24/7 AI trainer, unlimited food photo analysis, personal menu generator, advanced analytics, full league system, detailed tracking, unlimited friends and exclusive achievements.

Question 12

How to pay for subscription?

Accepted Answer

In Telegram, payment is made via Telegram Stars. Subscription does NOT auto-renew - you decide when to renew.

Question 13

Can I cancel subscription?

Accepted Answer

Yes, you can cancel subscription anytime in account settings without extra fees. Access to premium features remains until end of paid period.

Question 14

Is there a trial period?

Accepted Answer

Currently we don't offer Premium trial, but we have a generous free version that lets you evaluate app functionality before purchasing subscription.

Question 15

App doesn't open, what to do?

Accepted Answer

Try updating messenger to latest version, restarting app or clearing cache. If problem persists, write to support with problem description and messenger version.

Question 16

Workout data not saving

Accepted Answer

Make sure you have stable internet connection. Data syncs automatically when connected. If problem persists, contact support.

Question 17

AI doesn't respond to my questions

Accepted Answer

Check if you have active Premium subscription (AI trainer only available in Premium). Also make sure you're asking questions in English or Russian. Contact support if issues persist.

Question 18

How to delete account?

Accepted Answer

You can delete your account in app settings under "Security". All your data will be permanently deleted within 30 days. We recommend exporting important data before deletion.

Question 19

How to contact support?

Accepted Answer

Email us at support@cloudfitness.io or create a ticket on support page. We respond within 24 hours (Premium users get priority support).

Frequently Asked Questions

Basics